Corporate Responsibility within the Lufthansa Group

Corporate responsibility, that is to say sustainable and responsible entrepreneurial practice, is an integral part of our corporate strategy. It means that we are committed to creating added value for our customers, employees and investors and to meeting our responsibilities toward the environment and society.

For these reasons, we continuously improve our measures to safeguard the climate and the environment, maintain responsible and fair relations with our employees, and as a company actively engage in numerous social concerns.

The international economy and the air transport industry, in particular, operate in a dynamic environment that is defined by long-term megatrends and global challenges, such as population growth and the rise of megacities, increasing demand for mobility in the context of increasing globalization, climate change and processes of political transition. These underlying factors provide the background for our understanding of the five pillars of corporate responsibility and our related activities. The basic framework for managing and controlling sustainability-related processes at Lufthansa is defined by the Corporate Responsibility Council (CRC). This interdisciplinary cross-departmental body is part of the top management level.

On the following pages we have compiled the most important information about sustainability within the Lufthansa Group. You can also access our current sustainability report, Balance 2011, online, download it or order the printed version.

Lufthansa is represented in the following sustainability indices: